Mini Feeds
Innovation and user experience
Jared's article Innovation is the new black struck home for me. Not just because he quotes IBMer Eric Tsou from the @issue conference, but because "innovation" has quickly permeated many things within IBM.
For me personally, I have worked on The Innovation Value and won an "Innovation clients can feel" award for a different project. If you have been watching ibm.com, you will notice a lot on innovation. I cannot count all of the messages tied to innovation any more.
I'd say "Innovation is the new blue". (^:
My first glimpse into the business world's obsession with innovation was last year's International Workshop on Accelerated Radical Innovation. There I started to pick up the innovation lingo and, like Jared, saw how important experience design was going to be. None of this user experience work is new, it is just becoming a lot more valuable. If this is because CEO's are obsessed with innovation, then I am quite happy to share my background and experience to help them innovate.
Innovation: "It's the user experience, stupid".
Experience-Enabling Design: An approach to elearning design (I)
This paper draws inspiration from diverse media to understand what constitutes experience. In doing so, it seeks directions for building experience into design of elearning products.
IBMers at the UPA Conference?
I made a "last minute" decision to attend the UPA conference in Colorado in a few weeks. Like we did at the IA Summit, I'd like to meet with other IBMers while I am there. I have blogged this internally and emailed a few people who I saw on the program, but sometimes it is easier to reach you here.
Plans so far: an "IBM table" at lunch on Wednesday, June 14.
If you are an IBMer who is attending and I have not contacted you yet, please email me or leave a comment here. Thanks!
Universal usability at CHI 2004
文化对你有多大影响?
不管我们是否愿意,“外包项目”都是一个不得不说的话题。“是不是要外包、什么时间开始”已经不再是关注的焦点,人们谈论的中心变成了“多少钱”——我们可以为外包项目付出多少,更确切地说,我们能坚持外包多久?UX(User Experience用户体验)从业者已经走了很长一段路来使自己与软件设计和已知的UX设计不同。当外包项目到来的时候,我们还能够继续坚持这种不同吗?
Stories are the human experience
Usability through storytelling, the theme for the UPA 2006 conference, was examined from many angles. Presenters looked at how stories fit into our work, throughout the entire user-centered design process.
CUU 2003 proceedings
Links to items from the CUU 2003 proceedings are now available on the CUU 2003 program page.
Links go to the ACM Digital Library. You will have to log in to get to the PDF files. My SIGCHI membership gave me access, but if you have a general membership in the ACM DL, you should probably be able to get to them as well. Also, you can buy 1 item at a time if you wish.
My UPA service award
Yes, I got an award from UPA last week at the annual conference. Thanks for all of your kind words and congratulations. A few people missed the ceremony and later said they would have showed up for it - I did not tell very many people, just the way I am. For all of you that missed it, here are some pictures.

Waiting to get the award from UPA President (and fellow IBMer) Thyra Rauch, with conference chair DeeDee DeMulling seated.

Celebrating the award! (a bit blurry, I think Whitney the photographer was laughing too hard to hold the camera still).
And here is the award itself:

"UPA Usability Service Award is awarded to Keith Instone...for your leadership and tireless work in creating the first World Usability Day, and your innovative work on the event web sites. 2006"
There you have it - nice to get the recognition, but it was all worth doing without any award. Even better than the award was seeing long-time friends and making new ones at the conference. Oh yea,I actually attended a few sessions while I was at the conference - I will blog those later.
Story Telling
Story telling has been going on for millennium; it is a wonderful way to entertain and to engage others. Stories are not direct or personal, but they convey a message that can be interpreted by other world views. Various story-telling devices, such as films, novels and plays have become part of a vast entertainment industry that often reflects cultural ideals. Religions often use a book of stories, such as the bible, to convey moral beliefs. So it is perhaps not surprising that HCI has developed forms of narrative to convey stories and messages about people?s lives that it wants other world views to hear.